Frequently Asked Questions

Find answers to the most common questions our patients ask us.

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We want to ensure that your experience at Life Care Hospital & Trauma Centre is as smooth and transparent as possible. Below are detailed answers to frequently asked questions regarding our services, timings, and policies.

What are your OPD timings?

Our Outpatient Department (OPD) is open from Monday to Saturday. Dr. Rekha Prajapati (Homeopathy) is available from 9:00 AM to 2:00 PM. Dr. Pramod Prajapati (General Medicine & Trauma) is available from 10:00 AM to 5:00 PM. Emergency services are available 24x7.

Is the emergency department open 24x7?

Yes, our emergency room is fully operational 24 hours a day, 7 days a week, 365 days a year. We have an on-call duty doctor and trained nursing staff available at all times to handle trauma, accidents, and acute medical emergencies.

How do I call an ambulance?

You can call our 24x7 ambulance service by dialing +91 88582 26073. Our ambulance is equipped with oxygen and emergency medical kits and serves Robertsganj as well as other areas in Sonbhadra district.

What payment methods do you accept?

We accept all major forms of payment including Cash, Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), and Net Banking. We ensure complete billing transparency before any major procedure or admission.

Do you accept health insurance?

We facilitate reimbursement claims for most major private health insurance providers and accept certain government health schemes. Please contact our billing desk at the time of admission with your insurance card to check eligibility.

How can I book an appointment?

You can book an appointment by calling us at +91 88582 26073, sending a message on WhatsApp at +91 9621776405, or by filling out the online appointment form on our website. Walk-ins are also welcome.

What are the visiting hours for admitted patients?

To ensure our patients get adequate rest and to minimize infection risks, general visiting hours are typically from 11:00 AM to 1:00 PM and 5:00 PM to 7:00 PM. Only one attendant is allowed to stay overnight with the patient.

Do you provide homeopathy treatment?

Yes, Dr. Rekha Prajapati (BHMS) heads our Homeopathy department, providing effective alternative treatments for chronic skin diseases, respiratory issues, digestive disorders, and lifestyle diseases.

Is there an ICU facility in the hospital?

Yes, Life Care Hospital has a fully equipped Intensive Care Unit (ICU) with modern ventilators, multi-parameter monitors, and 24x7 intensive nursing care for critically ill patients.

Can I get my blood tests done here?

Absolutely. We have an in-house pathology laboratory that conducts all routine and specialized blood tests, urine tests, and biochemistry panels. Reports are usually available on the same day.

Is the pharmacy open at night?

Yes, our hospital pharmacy operates 24 hours a day to cater to the immediate medication needs of emergency patients and inpatients.

Is parking available at the hospital?

Yes, we provide dedicated parking space for patients and visitors right in front of the hospital premises for two-wheelers and four-wheelers.

Where exactly is the hospital located?

We are centrally located in Robertsganj. Our exact address is: Zila Hospital Ke Samne, Lodhi, Robertsganj, Sonbhadra, Uttar Pradesh 231216. You can easily find us on Google Maps.

Which doctors are available?

Our primary consultants are Dr. Pramod Prajapati (General Medicine & Trauma) and Dr. Rekha Prajapati (Homeopathy). We also have a team of visiting specialists and resident medical officers available 24x7.

Who should I contact for hospital complaints or feedback?

Patient feedback is highly valued. You can speak directly to the hospital manager at the reception, or email us at info@lifecarehospitalrobertsganj.in. We address all concerns promptly.